Support & contact
Conta Simples support channels
Support channels
Reach Conta Simples through the channel you prefer:
Message us at (11) 3003-0640.
Support 24/7, every day, with human agents from 8:00 a.m. to 8:00 p.m.
Email meajuda@contasimples.com.
We aim to respond within 1 business day (excluding holidays).
Phone
Contact the call center at (11) 3003-0640 or the toll-free line 0800-887-0640.
Monday to Friday, 9:30 a.m. to 5:30 p.m. (excluding holidays).
Ombudsman
If your request was not resolved via WhatsApp or the call center, contact the Ombudsman.
Phone: 0800-887-0608 | Email: ouvidoria@contasimples.com
Business days, 9:00 a.m. to 6:00 p.m.
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